Shipping policy

Shipping Policy Last updated: October 5, 2026 Thank you for shopping with Weltraum Deals. This policy explains how we process and deliver your order. Order processing Orders are processed within [1-2] business days of payment being confirmed. Orders placed after 5 a.m. Eastern Time or on weekends and public holidays are processed the next business day. You will receive an email with tracking details once your order has been dispatched. Delivery times Standard shipping takes 4 to 7 business days from the date of dispatch. Business days are Monday to Friday, excluding public holidays. Delivery times are estimates, not guarantees, and may be affected by carrier delays, weather, peak periods, or customs processing. Shipping costs Standard shipping is free on all orders. The final shipping cost is shown at checkout before you pay. Where we ship We currently ship to United States of America and Canada. We do not ship to PO boxes. For international orders, customers are responsible for any customs duties, import taxes, or brokerage fees charged by their country. Order tracking Once your order ships, you will receive a tracking number by email. Tracking can take up to 24 to 48 hours to update after dispatch. If your tracking has not updated within 3 business days, contact us at: weltraumdeals@gmail.com Incorrect address Please check your shipping address carefully at checkout. We are not responsible for orders delivered to an incorrect address provided by the customer. If you notice a mistake, contact us within [12] hours of ordering and we will do our best to update it before dispatch. Re-shipping costs caused by an incorrect address are the customer's responsibility. Delayed, lost, or damaged orders If your order has not arrived within [10] business days of dispatch, contact us at [email] and we will investigate with the carrier. If your order arrives damaged or incorrect, email us within [7] days of delivery with your order number and photos, and we will arrange a replacement or refund. Nothing in this policy limits your rights under applicable consumer law. Split shipments If your order contains multiple items, they may ship separately and arrive on different days. You will not be charged extra for this. Contact us Questions about your delivery? Email: weltraumdeals@gmail.com We reply within [1-2] business days.