1. Terms and Conditions

1.1 Acceptance of Terms

By accessing or using weltraumdeals.com (the “Site”), operated by Weltraum Deals (“we”, “us”, “our”), you agree to be bound by these Terms and Conditions. If you do not agree, please do not use the Site.

1.2 Who We Are

Weltraum Deals is an online retailer of furniture parts and hardware, including replacement legs and bases, brackets, connectors, hinges, handles, knobs and pulls. Founded in 2017 and based in Brampton, Ontario, Canada, we sell products directly to customers through this Site.

1.3 Eligibility

You must be at least 18 years old, or the age of majority in your province or state of residence, to place an order on this Site.

1.4 Account Registration

If you create an account, you agree to provide accurate information, keep your login credentials confidential, and notify us immediately of any unauthorized use of your account.

1.5 Acceptable Use

• No scraping, crawling, or automated data extraction from the Site without prior written consent.
• No attempting to disrupt, overload, or compromise the Site’s security or checkout systems.
• No fraudulent orders, chargebacks made in bad faith, or misuse of promotional codes.
• No posting of unlawful, defamatory, or infringing content in any review or comment sections.

1.6 Intellectual Property

All Site content, branding, logos, product photography, and design are the property of Weltraum Deals and may not be reproduced without permission.

1.7 Governing Law

These Terms are governed by the applicable federal and provincial laws of Ontario, Canada, and, where a customer is located in the United States, applicable U.S. federal and state consumer protection law, without regard to conflict-of-law principles.

2. Orders, Payment & Shipping

2.1 Order Acceptance

Placing an order on the Site constitutes an offer to purchase. We reserve the right to refuse or cancel any order, including for pricing errors, suspected fraud, or stock unavailability. If we cancel an order, you will be refunded in full.

2.2 Pricing

All prices are listed in the currency shown at checkout and are subject to change without notice. Applicable taxes and shipping costs are calculated and displayed at checkout.

2.3 Payment

Payment is processed securely through our third-party payment processor at the time of order. We do not store full payment card details on our own servers.

2.4 Shipping

We currently ship to Canada and the United States. Typical dispatch time is 2 business days from our Brampton, Ontario location. Delivery times after dispatch depend on the carrier and destination and are not guaranteed.

3. Returns & Refunds

We offer 30-day returns on unused, unopened parts in their original packaging, unless otherwise noted on the product listing.

• Return requests must be initiated within 30 days of delivery.
• Items must be unused and in resalable condition.
• Customers are responsible for return shipping costs unless the item was defective, damaged in transit, or shipped in error.
• Refunds are issued to the original payment method once the returned item is received and inspected.

This section reflects the return policy advertised on the Site. Confirm exact conditions (restocking fees, non-returnable categories, exchange options) match your actual operational policy before publishing.

4. Privacy Policy

4.1 Information We Collect

4.2 How We Use Your Data

• To process, fulfill, and ship your orders.
• To provide customer support, including matching parts from photos you send us.
• To send order confirmations, shipping updates, and (with consent) marketing emails.
• To comply with legal, tax, and accounting obligations.

4.3 Legal Basis for Processing

We process personal data to perform our contract with you (fulfilling orders), based on your consent (e.g., marketing emails), our legitimate business interests (fraud prevention, site security, analytics), and to comply with legal obligations under applicable Canadian and U.S. law.

4.4 Data Sharing

We do not sell your personal data. We may share limited data with:

• Payment processors, to complete transactions
• Shipping carriers, to deliver your order
• Website hosting and analytics providers (e.g., Google Analytics via Site Kit)
• Legal or regulatory authorities where required by law

4.5 Data Retention

We retain order and account data as long as necessary to fulfill orders, handle returns, and meet tax/accounting record-keeping requirements under Canadian and applicable U.S. law.

4.6 Cross-Border Transfers

Weltraum Deals operates in and stores/processes data in Canada. If you access the Site from outside Canada, your information will be transferred to and processed in Canada, and may also be processed in the United States by our service providers (e.g., hosting, payments, analytics).

5. Cookie Policy

We use cookies and similar technologies to:

• Essential cookies – required for cart, checkout, and account functionality.
• Analytics cookies – to understand how visitors use the Site (e.g., Google Analytics via Site Kit).
• Preference cookies – to remember settings such as currency or region.

You can control or disable cookies through your browser settings. Disabling essential cookies may prevent you from completing an order.

6. Disclaimers & Liability

6.1 Product Information

We make reasonable efforts to ensure product descriptions, dimensions, and photos are accurate, but minor variations (e.g., finish, material grain) may occur. If a part doesn’t match your description request or photo submission, contact us for a resolution before returning it.

6.2 Limitation of Liability

To the maximum extent permitted by law, Weltraum Deals shall not be liable for indirect, incidental, or consequential damages arising from your use of the Site or a product purchased through it, beyond the value of the order in question.

7. Your Rights

Depending on your province, state, or country of residence, you may have rights under applicable law, including:

• Canadian residents (under PIPEDA): the right to access your personal information, request correction of inaccuracies, and withdraw consent to its collection, use, or disclosure, subject to legal or contractual restrictions.
• U.S. residents (e.g., under California’s CCPA/CPRA and similar state laws): the right to know what personal data we collect, request deletion, correct inaccurate data, and opt out of the sale or sharing of personal data.
• Withdraw marketing consent at any time (unsubscribe from emails).
• Lodge a complaint with the applicable regulator (e.g., the Office of the Privacy Commissioner of Canada, or a U.S. state attorney general’s office).

To exercise these rights, contact us using the details below. We will respond within the timeframe required by applicable law.

8. Changes to This Policy

We may update these Terms and this Privacy Policy from time to time. Material changes will be indicated by updating the “Last updated” date at the top of this page. Continued use of the Site after changes constitutes acceptance of the revised terms.

9. Contact Us

If you have questions about these Terms, our Privacy Policy, an order, or a return, contact us at:

• Email: weltraumdeals@gmail.com
• Location: Brampton, Ontario, Canada
• Postal address: [Full street address, city, province, postal code]